It is a virtual wallet linked to your ROMWE User Account where you will be able to store and access your Wallet Credits and Promotional Wallet Credits.

Wallet Credit may be provided to you when you return items that you purchased on the Site or the App in accordance with our Return Policy and choose a Wallet Credit in lieu of a refund to your original payment method.

Promotional Wallet Credit may be provided to you if you participate in promotional activities on the Site or the App, such as in-App Games and the ROMWE Club Credits Reward program, and earn Promotional Wallet Credit according to the terms and conditions of such promotional activities.

Promotional Wallet Credits provided to you through ROMWE promotional activities on the Site or the App, such as in-App Games and ROMWE Club Credits Rewards etc., cannot be redeemed towards the purchase of certain products sold by Third-Party Sellers. The inapplicability of Promotional Wallet Credits to such Third-Party Seller products will be noted on the checkout page. Promotional Wallet Credits provided to you through ROMWE promotional activities on the Site or the App, such as in-App Games and ROMWE Club Credits Rewards etc., cannot be redeemed towards the purchase of certain products sold by Third-Party Sellers. The inapplicability of Promotional Wallet Credits to such Third-Party Seller products will be noted on the checkout page.

You may view your wallet balance by signing onto your ROMWE User Account and clicking “My Wallet” under “My Assets” or at checkout. You may apply your ROMWE wallet balance to a purchase on ROMWE subject to the Terms , excluding the purchase of a ROMWE CLUB membership. Your Wallet Credit balance will first be applied to the purchase price of the eligible items in your order. If the price of the eligible items in your order is more than the balance of your Wallet Credit, then we will apply your Promotional Wallet Credit to the purchase price.

Yes! You may use your wallet balance as well as a coupon and/or bonus points, subject to the Terms .

Wallet Credits and Promotional Wallet Credits cannot be redeemed for cash.

Wallet Balance can not be transferred from one ROMWE User Account to another ROMWE User Account.

If you checked out with your wallet balance but did not complete the transaction, the balance applied will stay with the unpaid order. To restore the balance, simply cancel the order by clicking the CANCEL button in My Orders, and the balance will be returned to your wallet.